Privacy Policy

1. Who We Are

Mobi Mouse d.o.o.
Stojana Protića 39
Belgrade, Serbia

Email: info@mobimouse.net

Mobi Mouse d.o.o. is the data controller responsible for personal information collected through this website.

2. Information We Collect

We collect information to respond to your enquiries and protect and operate the website.

When you use our contact form, we collect:

• Your name
• Your email address
• Your message

If you contact us directly by email, we also process the information you provide in your correspondence.

Our hosting infrastructure may automatically process limited technical information, such as IP addresses, request timestamps and server logs, for website operation and security.

3. How We Use Your Information

We use your personal information exclusively to:

• Respond to your enquiries and messages.
• Discuss potential projects and business cooperation.
• Maintain website security and technical functionality.
• Comply with applicable legal obligations.

The legal basis for this processing is our legitimate interest in responding to enquiries and maintaining our website, taking steps before entering into a contract at your request where applicable, or compliance with legal obligations.

We do not use your contact information for unsolicited marketing or sell your personal data.

4. Cookies and Tracking

Our website does not use Google Analytics or marketing pixels. We do not use cookies to track visitors for advertising purposes.

We use Google reCAPTCHA v3 to protect our contact form from spam and abuse. It is loaded when you submit the form and may collect information such as your IP address, browser and device information, and interactions with the website for risk analysis.

When reCAPTCHA is executed, Google sets a necessary cookie called _GRECAPTCHA for risk analysis. Google may also access other cookies associated with its services. Other technical cookies may be used for website security or essential functionality.

For information about how Google handles data, see the Google Privacy Policy and Terms of Service.

5. Sharing Your Information

At Mobi Mouse, your enquiry is accessible only to authorised personnel who need it to respond.

Our hosting and email service providers may process information as necessary to operate the website and deliver communications. Google processes technical and interaction information to provide reCAPTCHA security checks.

We do not sell or share personal information with advertisers or data brokers.

We may disclose information when required by applicable law.

6. Data Retention

We retain contact enquiries and related correspondence for up to 12 months following our last communication, unless a longer period is required for an ongoing business relationship, applicable legal obligations or legal claims.

Technical server logs are generally retained for no longer than 30 days, unless longer retention is necessary for investigating security incidents or complying with legal requirements.

7. International Data Transfers

Our technical service providers may process information outside Serbia.

Where international transfers are subject to specific legal requirements, we take appropriate measures to protect personal information in accordance with applicable data protection laws.

8. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to certain processing activities.
• Request data portability where applicable.

To exercise your rights, please contact info@mobimouse.net.

You may also lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection in Serbia.

Website: https://www.poverenik.rs

9. Data Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse and disclosure.

Our website uses HTTPS encryption to protect information transmitted between your browser and our servers.

10. Automated Decision-Making

Google reCAPTCHA v3 uses automated risk analysis to assess contact form submissions. A submission may be rejected automatically if the assessment indicates a risk of spam or abuse. If you cannot submit the form, please contact us at info@mobimouse.net. We do not use information collected through this website for other automated decision-making or profiling.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable legal requirements.

The latest version will always be available on this page.

For privacy-related questions, contact info@mobimouse.net.